Paxton Cheng

Principal Consultant

Paxton is your COO-as-a-service (COOaaS) solution.  He implements his own recommended strategies to drive results for clients.  With 25+ years of consulting experience focusing almost exclusively on business operations and commercial optimisation, he helped organisations  achieve outcomes such as: 

  • Global 1000-FTE outsourcing deal – Identified and fixed a monthly USD $1M cost leakage within two months.  Clawed back the prior gap in another two months after that.
  • 2 PR/marketing firms – Improve operating margins by 2.7% in 12 months via resourcing optimisation and restructuring for collaboration.
  • APAC Contract Management group – Navigated service contract risks, identified commercial savings and resolved 3rd party disputes across ten countries as DOO for 200+ legal professionals.

Paxton holds a master’s in Machine Learning with three academic research citations.

He has a young son and loves to engage with him on cool STEM projects such as walking Lego robots or autonomous driving vehicles.

 Specialities:

  • Business Transformation
  • Professional Services Operations
  • Outsourcing
  • Process Automation
  • Technology
  • Contract Management
  • Vendor SLAs/ Disputes